CHETAN BHAGAT’S ONE NIGHT @ THE CALL CENTER: A MIRROR OF GLOBALIZATION

Abstract

            In the twenty first century, one cannot think of any branch of knowledge without making a reference to Globalization, which has influenced language, literature, social sciences, service sectors and whatnot. Literature is a product of the thoughts and interactions of different social, political, economic and religious institutions. As the society changes, literature also changes in the way of expressing its themes, techniques, and the modes of awareness. Today, not only literature in English, but also Indian English literature is influenced by the global changes. Indian English literature in a way is a global product, if we consider it in terms of its use of English as a medium of expression. Chetan Bhagat is such a budding novelist who considers it his responsibility to appeal the young generation in India by writing a novel based on the call center, which is a gift of globalization. Although call center is considered as a boon for India which is facing the problem of unemployment, Chetan Bhagat through this novel is trying to give a message that the Indians, instead of relying on the western countries, should explore own creativities and potentialities. The present paper highlights the influence of call center, which is a child of globalization, on the personal, social, moral, intellectual and cultural relations of the call center employees.